This person will be responsible for delivery of SmartCM (OSS CM) platform and for driving the customer business initiatives forward working with the Operations and Engineering teams and providing 1st and 2nd level support to configuration management applications currently in deployment phase.

DUTIES & RESPONSIBILITIES

Understand the various parameters used in Network Planning process, their configuration and impact to the Network, specifically related to Ericsson, Huawei, ZTE OSSs.
Debug and troubleshoot issues with configuration management applications and APIs, including debugging scripts and finding erroneous data on Databases tables.
Identify operational problems by observing and studying system functioning and performance results; investigating problems and suggestions; interacting with the engineering team; performing troubleshooting procedures.
Manage and monitor all installed systems and infrastructure.
Proactively ensure the highest levels of systems and infrastructure availability.
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Liaise with vendors, developers and other IT personnel for problem resolution.
Collaborate with the business team on customer requirements gathering and convert them into technical requirements.
Perform system and data backups; performs release testing and upgrade deployments and define new data collection and analysis processes. This includes UAT (User Acceptance Testing).
Develop operational solutions by defining, studying, estimating, and screening alternative solutions; determining impact of failures (or new additions) on total system.
Maintain environment by following and enforcing operating standards and procedures; complying with legal regulations; maintaining system security.
Proven track record on working with customers and building strong relationships.
Familiarity with configuration management tools. Similar experience on planning tools such as Planet is a plus.

EXPERIENCE & QUALIFICATION

BS/MS degree in Math, Computer Science, Engineering or a related subject.
5+ years of relevant experience in similar onsite delivery & support capacity.
2+ years of SQL, PL/SQL experience.
2+ years of Oracle Database experience.
Familiarity with telecom engineering concepts for various wireless technologies including GSM, UMTS, LTE, NR.
Experience on Ericsson, Huawei, ZTE OSS specifically with an understanding of the various parameters used in Network Planning process, their configuration and impact to the Network.
Experience with network planning and configuration management.
Familiarity with planning tools such as Planet is a plus.
Experience on testing of CM solutions, as well as on performing user acceptance testing.
Good understanding of relational databases and solid SQL skills.
Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python, JAVA).
Good understanding of Operating Systems (Unix/Linux), Networks, and System Administration experience.
Demonstrated ability to apply technology in solving business problems and to communicate with both technical and non-technical audiences.
Intellectually curious, reliable, and flexible team player.
Participate in business testing of solutions.
Strong written and oral communication skills.
Fluent in English, written and spoken is a must. Speaking Bahasa would be a plus.
Responsibility for delivery and operations of a complex system.
Demonstrated technical troubleshooting ability.
Scripting a must (Shell – PL/SQL – PowerShell).
Experience of large volume file data processing ETL systems.
Networking & storage management experience a plus.
Oracle DB and / or PL/SQL experience needed.
Must be able to write complex SQL statement to help in data extraction and / or troubleshooting.

Please send CV to kallol.das@teoco.com – do not fill in the form below!

Apply for this position

Back to listings